Subscription Terms

Terms governing Granite Premium subscriptions.

These terms apply specifically to paid Granite Premium subscriptions, in addition to our general Terms of Use.

1. Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout). Payment is processed through our third-party payment provider; we do not store your card details.

2. Cancellation

You may cancel your subscription at any time from My Account → Manage Subscription. Cancellation stops future billing but does not end your current billing period early — you retain access until it expires.

3. Refunds

Subscription fees are non-refundable except where required by Zimbabwean consumer protection law, or where we have failed to provide the service paid for.

4. Price Changes

We may change subscription prices from time to time. Existing subscribers are given at least 30 days' notice by email before a price change takes effect on their next billing cycle.

5. Access & Sharing

A Granite Premium subscription is for individual use tied to your account. Sharing login credentials to circumvent individual subscriptions is not permitted.

6. Contact

Billing questions: info@thegranite.co.zw